Last Updated: May 4, 2026
These Terms of Service (the "Terms") are a binding legal agreement between you and Romagen Designer, Inc. ("Romagen Designer," "we," "us," or "our") governing your access to and use of our websites, mobile applications, APIs, AI generation tools, design workspaces, subscriptions, credits, storage, community features, and related services (collectively, the "Service"). By creating an account, selecting a plan, clicking to accept, accessing, or using the Service, you agree to these Terms.
1. Acceptance; Electronic Records
By using the Service, you agree to be bound by these Terms and all policies incorporated by reference. If you do not agree, you may not access or use the Service. You consent to receive legally relevant notices, disclosures, and records electronically, and you agree that your electronic acceptance has the same legal effect as a handwritten signature.
2. Incorporated Policies; Order of Precedence
The following are incorporated into and form part of these Terms:
- Privacy Policy, describing how we collect, use, disclose, and protect personal information.
- Acceptable Use Policy / Content Policy, including any safety, synthetic media, and prohibited-content rules we publish or enforce in the Service.
- DMCA / Copyright Policy, including our repeat infringer policy.
- Data Processing Addendum or other written agreement, if signed by us and applicable to your business use.
- Plan, checkout, invoice, or order terms, including price, credits, usage limits, and subscription details displayed at purchase.
If there is a conflict, a signed written agreement controls for its subject matter, then any Data Processing Addendum, then plan or checkout terms, then these Terms, unless applicable law requires otherwise.
3. Eligibility and Authority
You must be at least 18 years old, or the age of majority where you live, to use the Service. If you use the Service for an organization, you represent that you have authority to bind that organization, and "you" includes that organization. You may not use the Service if you are barred from doing so under applicable law, sanctions, or export-control rules.
4. The Service
Romagen Designer provides AI-assisted interior design and creative-production tools, which may include image and video generation, image editing, room visualization, uploaded-space analysis, material and mood-board tools, designer projects, quotations, public feeds, comments, cloud storage, and related workflow features. The Service may generate, transform, organize, display, store, or publish content based on prompts, files, images, videos, room references, project materials, and other materials you provide.
We may add, remove, suspend, limit, or modify features, models, integrations, usage limits, or plan benefits at any time. Some features may be experimental, beta, capacity-limited, region-limited, or dependent on third-party providers.
5. Accounts and Security
You are responsible for providing accurate account information, maintaining the confidentiality of credentials, and all activity under your account. You must promptly notify us of suspected unauthorized access. We may require additional verification, suspend access, or take protective action if we believe your account is compromised, used fraudulently, or used in violation of these Terms.
6. Subscriptions, Credits, Billing, Taxes, and Refunds
- Plans and usage. Available plans, prices, monthly credits, top-ups, feature access, storage limits, output limits, and other usage rules are shown in the Service or at checkout and may vary by plan, model, resolution, duration, or feature.
- Credits. Credits are a limited, revocable, non-transferable contractual right to use eligible Service features. Credits have no cash value, are not legal tender, are not stored value, and may not be sold, transferred, redeemed for cash, or used outside the Service. Credits may expire, reset, or be forfeited as described in the applicable plan, checkout flow, or account page.
- Auto-renewal. Paid subscriptions automatically renew until cancelled. You authorize us and our payment processor to charge your payment method for recurring fees, usage-based charges, top-ups, taxes, and other amounts due.
- Cancellation. You may cancel as provided in the Service or by contacting support. Unless required by law or expressly stated otherwise, cancellation takes effect at the end of the current billing period and does not entitle you to a refund or credit.
- Taxes. Fees are exclusive of taxes, duties, levies, and similar assessments. You are responsible for applicable taxes except taxes based on our net income.
- Price and plan changes. We may change prices, features, or limits prospectively. For recurring paid plans, we will provide advance notice when required by law or when the change materially affects the next renewal.
- Failed payments and chargebacks. We may suspend or terminate access, downgrade your plan, withhold outputs, or pursue collection for failed payments, disputed charges, chargebacks, or suspected payment abuse.
- Refunds. Payments are non-refundable and non-creditable except where required by law or expressly agreed by us in writing.
7. User Content
7.1 Definitions
"Input" means prompts, files, images, videos, audio, room references, project information, comments, instructions, and other materials you submit, upload, import, or make available to the Service. "Output" means content generated, edited, transformed, or returned by the Service based on Input or settings. Input and Output together are "User Content."
7.2 Your responsibility
You are solely responsible for User Content and for ensuring you have all rights, licenses, permissions, notices, consents, and legal bases necessary to upload, process, generate, publish, distribute, or commercialize it. You represent and warrant that your User Content and use of the Service will not violate law, infringe intellectual property, privacy, publicity, moral, contract, confidentiality, or other rights, or breach any third-party platform or model-provider terms.
7.3 License to operate the Service
You grant Romagen Designer and its affiliates, service providers, subprocessors, and technology partners a worldwide, non-exclusive, royalty-free license to host, store, cache, copy, process, transmit, display, reproduce, modify, create derivative works from, and otherwise use User Content as necessary or useful to provide, secure, moderate, support, troubleshoot, improve, and operate the Service; comply with law; enforce these Terms; and prevent abuse.
7.4 Public and shared content
If you post, publish, share, comment, submit to a public feed, invite collaborators, or otherwise make User Content available to others, you grant us the additional right to display, distribute, promote, and make that content available to those audiences in connection with the Service. You understand that public or shared content may be copied, saved, indexed, or reshared by others and may not be fully removable.
7.5 Sensitive information
You should not submit sensitive personal information, regulated data, government identifiers, financial account data, health data, precise biometric identifiers, confidential business secrets, children's information, or content requiring heightened protection unless you have a separate written agreement with us expressly authorizing that use.
8. AI Outputs; No Clearance or Professional Advice
- AI limitations. Outputs may be inaccurate, incomplete, offensive, unsafe, biased, noncompliant, or unsuitable. Outputs may be similar or identical to outputs generated for other users.
- No legal clearance. We do not represent that Outputs are unique, protectable, non-infringing, commercially safe, or cleared for your intended use. You are responsible for review, clearance, approvals, disclosures, and legal compliance before using, publishing, selling, or relying on Outputs.
- Synthetic media. You are responsible for making any notices, labels, consents, or disclosures required for AI-generated or synthetic media, including content depicting real or recognizable people, places, brands, properties, or events.
- No professional advice. The Service does not provide legal, financial, tax, architectural, engineering, construction, code-compliance, safety, procurement, appraisal, or medical advice. Design concepts, material suggestions, measurements, cost estimates, and quotations are informational only and must be independently verified by qualified professionals before use.
- Third-party model rules. Your use of model-backed features may be subject to safety rules and technical limits imposed by third-party AI providers, and we may enforce those rules without separate notice.
9. Ownership and Intellectual Property
9.1 Your ownership
As between you and Romagen Designer, you retain rights you have in your Input. Subject to your compliance with these Terms, we assign to you any rights we may have in Outputs generated for you by the Service, if any, excluding our Service, software, models, systems, templates, styles, prompts, interfaces, documentation, and other Romagen Designer technology.
9.2 Our ownership
We and our licensors retain all rights, title, and interest in the Service, including software, code, APIs, workflows, interfaces, databases, models, model configurations, prompts, algorithms, templates, documentation, analytics, know-how, trademarks, trade dress, and all improvements and derivative works. No rights are granted except as expressly stated in these Terms.
9.3 Feedback
If you provide suggestions, ideas, requests, or feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, commercialize, and incorporate it without restriction or compensation.
10. Training, Improvement, and Safety
Unless prohibited by law, restricted by a written agreement, or disabled through an available opt-out, we may use User Content, usage data, and feedback to analyze, maintain, secure, improve, and develop the Service, including model, product, and safety improvements. If you opt out where offered, we will not use your User Content for model training beyond what is necessary to provide, secure, support, comply with law, and enforce the Service.
11. Acceptable Use
You must not, and must not help anyone else, use the Service to:
- violate law, sanctions, export controls, or third-party rights;
- create, upload, publish, or distribute illegal, harmful, abusive, harassing, hateful, extremist, exploitative, sexually explicit involving minors, non-consensual intimate, defamatory, deceptive, or otherwise objectionable content;
- impersonate others, create deceptive synthetic media, misrepresent AI-generated content, or violate rights of publicity or privacy;
- infringe, misappropriate, or violate copyrights, trademarks, trade secrets, confidential information, design rights, publicity rights, or other rights;
- upload malware, interfere with the Service, overload infrastructure, scrape, harvest data, spam, phish, or bypass usage limits, safety systems, authentication, or access controls;
- reverse engineer, decompile, disassemble, extract, or attempt to discover source code, models, weights, prompts, system instructions, embeddings, datasets, or non-public components except to the extent prohibited by law;
- use the Service or Outputs to train, fine-tune, evaluate, or develop competing models, datasets, or services without our prior written consent;
- use the Service for high-risk decisions or regulated uses, including employment, housing, credit, insurance, education admissions, law enforcement, biometric identification, medical diagnosis, legal advice, or decisions affecting legal rights without our written approval and all legally required safeguards; or
- resell, sublicense, lease, or provide service-bureau access to the Service except as expressly permitted in writing.
We may remove content, restrict visibility, block generation, throttle usage, suspend accounts, preserve records, report conduct, or terminate access if we believe these Terms or our policies have been violated.
12. Content Moderation; Enforcement
We may, but have no obligation to, monitor, screen, review, refuse, remove, label, restrict, or disable access to User Content or accounts. We may use automated and manual moderation. We may disclose information and User Content to comply with law, enforce these Terms, protect users, protect the public, protect our rights, or investigate abuse.
13. Third-Party Services and Providers
The Service may depend on or integrate with third-party providers, including cloud hosting, storage, authentication, payment processors, analytics, AI model providers, image/video generation providers, email providers, and app stores. Examples may include AWS, Stripe, Cognito, OpenAI, Google, Runway, Kling, xAI, and others. Third-party services are not controlled by us, may change or become unavailable, and may process User Content or data as needed to provide their services. Your use may also be subject to third-party terms and policies.
14. Mobile Apps and App Stores
If you access the Service through a mobile application downloaded from an app store, the applicable app store provider is not a party to these Terms and is not responsible for the Service, support, claims, or content. Your use must also comply with the app store's applicable rules.
15. Privacy and Data Protection
Our Privacy Policy explains how we process personal information. Business customers are responsible for determining whether a Data Processing Addendum, privacy notices, consents, transfer mechanisms, or other compliance measures are required for their use of the Service.
16. Copyright Complaints and Repeat Infringers
If you believe content on the Service infringes copyright, submit a notice under our DMCA/Copyright Policy. We may remove or disable allegedly infringing content and terminate accounts of repeat infringers where appropriate.
17. Service Availability; Beta Features
We do not guarantee that the Service or any Output will be uninterrupted, error-free, secure, available in every region, preserved indefinitely, or compatible with every device, browser, file, model, or workflow. Queues, rendering, generation, uploads, downloads, storage, and third-party integrations may fail or be delayed. Beta, preview, experimental, or free features are provided for evaluation and may be changed or discontinued without notice.
18. Suspension and Termination
You may stop using the Service at any time. We may suspend or terminate your access, remove content, or limit features immediately if we believe you violated these Terms, created risk, failed to pay, abused the Service, caused legal exposure, or if required by law or a provider. Upon termination, your right to use the Service ends, but accrued payment obligations and provisions intended to survive remain in effect.
19. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE, OUTPUTS, CREDITS, BETA FEATURES, THIRD-PARTY INTEGRATIONS, AND ALL RELATED MATERIALS ARE PROVIDED "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS."
Romagen Designer DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY, AVAILABILITY, SECURITY, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
WE DO NOT WARRANT THAT OUTPUTS WILL BE ACCURATE, RELIABLE, UNIQUE, PROTECTABLE, NON-INFRINGING, COMMERCIALLY USABLE, COMPLIANT WITH LAW, OR SUITABLE FOR ANY PURPOSE.
Some jurisdictions do not allow certain disclaimers, so some disclaimers may not apply to you.
20. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, Romagen Designer AND ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, SERVICE PROVIDERS, AND SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR ENHANCED DAMAGES; LOST PROFITS, REVENUE, GOODWILL, DATA, CONTENT, CREDITS, OR BUSINESS OPPORTUNITIES; BUSINESS INTERRUPTION; COST OF SUBSTITUTE SERVICES; OR DAMAGES ARISING FROM OUTPUTS, USER CONTENT, THIRD-PARTY SERVICES, OR UNAUTHORIZED ACCESS, EVEN IF ADVISED OF THE POSSIBILITY.
OUR TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) US$100.
Nothing in these Terms limits liability to the extent it cannot be limited under applicable law, including certain consumer rights, fraud, or willful misconduct where such limitations are prohibited.
21. Indemnification
You will defend, indemnify, and hold harmless Romagen Designer and its affiliates, directors, officers, employees, agents, licensors, service providers, and suppliers from and against claims, damages, liabilities, losses, settlements, penalties, costs, and expenses, including reasonable attorneys' fees, arising out of or related to:
- your access to or use of the Service;
- User Content, including claims that Input or Output infringes, misappropriates, or violates rights or law;
- your publication, distribution, reliance on, commercialization, or other use of Outputs;
- your breach of these Terms, incorporated policies, or third-party terms; or
- your negligence, willful misconduct, fraud, or violation of law.
We may control the defense of any matter subject to indemnification, and you agree to cooperate at your expense.
22. Governing Law; Arbitration; Class Action Waiver
These Terms are governed by the laws of the State of Delaware, United States, excluding conflict-of-law rules, except to the extent applicable consumer law requires otherwise.
You and Romagen Designer agree to resolve disputes through final and binding individual arbitration administered by the American Arbitration Association under its applicable rules, except either party may seek relief in small claims court for eligible claims or seek injunctive relief for intellectual-property misuse, unauthorized access, or misuse of the Service. You and Romagen Designer waive the right to a jury trial and to participate in a class, consolidated, private attorney general, or representative action to the maximum extent permitted by law.
You may opt out of arbitration and the class action waiver by sending written notice to silh-admin@silhouetteapp.com within 30 days after first accepting these Terms. Your notice must include your name, account email, and a clear statement that you opt out of arbitration.
23. Time Limit to Bring Claims
To the extent permitted by law, any claim arising out of or related to the Service or these Terms must be brought within one (1) year after the claim accrues, or it is permanently barred.
24. Changes to These Terms
We may update these Terms from time to time. We will provide notice of material changes as required by law or by reasonable means, such as posting the updated Terms, updating the effective date, email notice, or in-product notice. Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms.
25. General Terms
- Severability. If any provision is unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and the remainder will remain in effect.
- Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, financing, reorganization, or sale of assets.
- No waiver. Failure to enforce a provision is not a waiver.
- Force majeure. We are not liable for delay or failure caused by events beyond our reasonable control, including provider outages, labor disputes, internet failures, disasters, war, terrorism, civil unrest, government action, or acts of God.
- Entire agreement. These Terms and incorporated policies are the entire agreement regarding the Service and supersede prior or contemporaneous agreements on that subject.
- Survival. Provisions that by their nature should survive termination survive, including payment obligations, User Content licenses, IP, training and safety rights, disclaimers, limitation of liability, indemnification, dispute resolution, and general terms.
26. Contact
Questions about these Terms may be sent to silh-admin@silhouetteapp.com.